Change Management

Over the past several months, we’ve been hard at work revamping our change management tools here at SSI. We are very excited to make this improvement available to all clients with our newest release. There are several improvements that will make recognizing and maintaining customizations easier than ever before:

  • Clearly see which objects are "generic" and which objects are "customized"
  • Changing a generic object will convert it to "customized"
  • Any subsequent generic updates by SSI will not touch your customized object; your work is safe!
  • Create your own patches for new extractions - when extracting from your LMS instance, you'll have a new option to create a new patch - you'll no longer need SSI support to do this.

As always, we encourage our readers to provide us with feedback. If you have any questions or comments, or would like to see a demo of the new change management tools, please reach out to your SSI Account Manager or email us at