Announcing SAML 2.0 Single Sign-On Support!

In our upcoming 80.1 release, we have introduced SAML 2.0 SSO support!

What is SAML 2.0?

Security Assertion Markup Language 2.0 (SAML 2.0) is a secure XML based communication mechanism for exchanging authentication and authorization data, typically common identities, between security domains / organizations.

A typical SAML 2.0 setup has two components - a "service provider" (SP), which is the application using SSO (SSI’s Technology in this case), and an identity provider that manages users and provides authorization & authentication (i.e. a 3rd party service like Okta).

SAML can be configured directly through our application’s configuration settings, making the IT Administration seamless and transparent.

Why use SAML 2.0?

The key use of SAML 2.0 is internet SSO (Single Sign On).  SSO has multiple advantages relating to security and convenient usability:

  • Limits the number of credentials needed - Security is increased by eliminating the number of credentials a user needs.  This provides fewer opportunities for credential theft.
  • Reduces phishing opportunities - Users can limit the number of times they have to use online login forms.
  • Increases application access - Barriers to usage are eliminated.  Users can simply click on a link for easy access to the application.
  • Eliminates administration time and cost - By removing the responsibility from the user to remember credentials, the need for help desk calls is largely minimized.  According to Gartner, up to 50% of all Help Desk calls are just requests for password resets!

As always, we encourage our readers to provide us with feedback. If you have any questions or comments, or would like to see a demo of the SAML 2.0 SSO support, please reach out to your SSI Account Manager or email us at